Jun
29

Conference call services come in a variety of types and packages. The more expensive, but effective conference bridge systems. You can make conference calls from landlines and even mobile phones. And then there’s the future of online conference call services.

Conference Call Service

Basically a typical audio conference call is a telephone call but multiple people can talk or listen in to the call. Hence the conference bit. It is optional whether you would like users to be able to join in the conversation or if you would like them just to listen in. It is often referred to as an ATC. ATC means Audio Tele-Conference.

Audio conference calls are commonly used when multiple clients and colleagues in separate offices or even different parts of the world want to confer on issues as a group. It enables people to communicate on a far wider scale then in the past. It is also far more cost effective than the traditional telephone call.

The main system for conference calling is through something called a conference bridge. Large companies have these installed to allow greater flexibility for communication. A conference bridge is basically a small telephone network linking all offices and any other rooms necessary. You usually find that these services are provided by specialist providers to maintain and operate the business end of the conference bridge. This is because it is a very technical piece of equipment to understand and most people would struggle to use it. Of course this will raise the price and this is why you will only usually find them at large companies.

Small and large businesses use conference call services regularly. Many do on a daily basis for team meetings, training, client meetings and general communication with staff and colleagues on site and off site. Conference calling is widely seen as a cost cutter because it minimizes the need for staff to travel from the office.


Audio conference calls can be made in the office or at home. Many conference calling companies will charge extra for these services if it’s from a normal landline though. You can even hold an audio conference call via your mobile phone these days. But with the constant expansion and improvement of the internet, online conference calls are becoming increasingly popular. This is the low cost conference call option and a lot of services are actually free to use. Skype messenger is an excellent example. Up to five people can participate in a conference all for free. Within time I’m sure this will improve and more people will be able to join in. So long as everyone has Skype messenger installed. This is without a doubt my favorite option. In time you may see companies like Skype put expensive conference calling companies down in the closet.

These day’s conference calls are not limited to use by businesses. More and more people use conference calling services for personal use. Groups of friends and family often make conference calls to keep in contact with people whether they are nearby or spread around the country or even the world.

The shear number of people using conference call services tells us that it is becoming one of the favored ways of communicating in the business industry in modern times. People take advantage of low cost conference calls, less traveling for meetings etc and the ability to run a business on an international scale from a single location. Although conference calling companies are readily available in many corners of the world, in many countries it is very limited. Because lack of money mainly but some countries simply live basic lifestyles, and who can blame them. So therefore these countries have insufficient facilities to communicate with the wider community.

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As well as the audio conference call, conference call services these days include video conferencing, data transfer and more. And with the ever improving technologies on the market the services are becoming easily available and more affordable. Services like Skype messenger offer people in poorer countries, who are lucky enough to have access to the internet, the chance to work for clients around the world. And the best part about Skype is it free to contact all other Skype users. 24 hours a day, 7 days a week and 365 days of the year. Services like this and other similar services including Windows Live messenger are the future of conference call services. They are cost free and extremely reliable!

In the end though, as with all great things, there is a major issue with the conference calling service. As it is still reasonably new technology it is hard to police effectively. Private conference calling companies have the freedom to charge anything they please. And because of the ignorance of some customers, they get away with doing so. Clients monitor and dictate the contents of any conference calls they may make. So then they should have equal access to information such as costs and charges for any conference calling services. This is the most negative aspect of the industry. However it is up to you, the customer to decide what services you want and what company you use.

So a quick summery now. For larger corporate organizations the most popular choice is to install professional conference bridge. These services are excellent but come at a very high cost. Then for smaller businesses they get two main choices. The first being the use of landline telephones. These come at an extra cost but nothing like the costs of conference bridges. And finally, my personal favorite, the use of the ever improving instant messaging programs like Skype. More and more people use these messengers for work and personal use. This is by far the cheapest form of conference calling. Any Skype user can speak to another, 100% free. You can’t ask for more then that.

So there you have it. I think that just about covers everything for now. I hope you find this information useful and thanks very much for taking the time to read.

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2 Comments

  • John12

    Good Informative post. Thank you for providing such a nice and useful post about the call services and Conferences rooms. When I needed for a package of the services my friend suggest a site. They provided me a good virtual office and services with various packages for my business….

  • That’s a good summary of conferencing options. Although online is more cost effective, telephones are an existing technology available in most homes and businesses.

    Most conference calling companies provide their basic services for free (thus you only pay for the cost of a low rate call).

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